To receive a refund, the item has to be returned back to Capelli within 30 days of receiving your order. Please allow up to two weeks from the time Capelli receives your package for your return and refund to be processed and completed.
Credits will be made to the original form of payment on the order. Capelli is not responsible for refunding shipping costs. The item you are returning must be unworn, unwashed and must still have the price tags.
Personalized products–items with player’s name or number–are not returnable or exchangeable. Items from the mandatory package are not eligible for return on their own. However, if you place a new order with the correct sizes, Capelli is happy to refund the returned items once they receive them.